​Questions and answers

Frequently asked question

After Exelbid's internal review process, you can use the Exelbid service through platform integration. For more information, please leave an inquiry on the Exelbid homepage(exelbid.com), then we will reach out to you.

Agencies can use Exelbid's services through Exelbid's partner DSPs or by connecting directly to Exelbid if they have their own platform.
Exelbid does not provide accounts for advertisers. If you are an advertiser and wish to use Exelbid services, you can contact CrossTarget, our DSP service (www.crosstarget.co.kr) or other Exelbid's partner DSPs.
In case of the loss of the Exelbid membership ID, please send an email to the Exelbid team (exelbid@motiv-i.com). In case of the loss of the Exelbid membership password, it could be reset by using the membership ID (personal email information).
Please contact your account manager or Exelbid team(exelbid@motiv-i.com) to delete your account.
Exelbid is an Ad Exchange platform that provides integrated services on both the supply and demand side. Exelbid can connect to publishers, ad networks and SSPs on the seller's side, and also to the DSPs, ad networks and SSPs on the buyer's side.
Yes, that is correct. Exelbid provides Real Time Bidding (RTB), which is a real time auction method. It also provides various trading methods, such as mediation, PMP etc… Exelbid helps generating a higher advertising revenue by providing optimal solutions according to the monetization purpose of each publisher.

Please leave an inquiry on the Exelbid homepage(exelbid.com), then we will reach out to you.

After submitting a business inquiry, you will fill out a questionnaire and the Exelbid team will review the information provided to determine if integration is possible. Once the integration is decided, you will go through the agreement, admin registration, integration test. The procedures may vary depending on your integration type.
It does not matter. Other apps oftern use multiple ad SDKs for higher revenue.
Exelbid's statistical data is compiled in an almost real time manner. Stastics such as requests/impressions/clicks could be checked, via the dashboard/API report, within 30 minutes.
Yes, Exelbid can manage the ranking and reporting of various global media services, such as Google and Facebook at once through an integrated media management solution.
You can register the App after signing up as an Exelbid admin member. Please refer to the 'Exelbid Admin User Guide', that is provided by Exelbid team for more details.

In this case, you can block specific ads via the "Exchange > Creative" page path on the dashboard. You can also manage your ad category blocklist or advertiser blocklist via "Exchange > Lineitem settings". Please mind that too many restrictions can drop the Fill Rate.

You can see ads in real time via "Exchange > Creative" page on the dashboard.
Yes, it can be done, but if multiple lineitems were set on the same ad unit, only the ones with the highest bid floor would be used.
PMP buying is a trading method that prioritizes winning a bid at a higher price than the open marketplace price. The basic usage period is 1 month, and may vary depending on the transaction situation. If you wish to trade PMP, please contact your account manager, and you will be informed of the availability and price.
CTV inventory purchases require an additional integration process. Please contact your account manager for the details.
Exelbid’s fraudulent click & impression prevention algorithm will not show duplicate or multiple clicks or impressions in your reports. However, the user is still directed to the langing page to prevent the user from seeing the error page.
If you are a publisher partner, you can check the settlement at the beginning of the following month through the "Invoice" tab on the dashboard. If you issue the tax invoice according to the media fee and tax amount on the page, you will be paid in cash according to the credit information specified in the contract as of the date of the tax invoice.

If you are a buy-side partner, both parties will confirm the numbers according to the terms of the contract, then Exelbid team issues tax invoices accordingly.
We support banner, native, full-screen video, and native video formats. If you need more details, please contact us.
Yes. We support full-screen and native format videos. You can resize the video to fit the ad unit size.

Both are media sales methods. Direct is a publisher's direct selling campaign or house ad without Exelbid fees. The exchange is real-time programmatic trading.

Fill Rate is an indicator of the ratio of the impressions(actually exposed paid ads) to ad requests.
eCPM is an acronym that means effective cost per mille. eCPM = Total ad earnings / Impressions x 1000
GDPR is a law that aims to unify data privacy and consumer data privacy in countries that are part of the Eurpoean Union, in an attempt to strengthen data privacy laws.
It stands for the "Children's Online Privacy Protection Act". It is a law that was put forward by the U.S. FTC, and that allows parents to have control over the online collection of personal information of children 13 years of age or younger.
Timeout is the case of no response between servers beyond the maximum response waiting time, after an ad request has been made, and is a standard processing way for connection failures.
Unlike Display ads which are composed of only one image, Native Ads are composed of several different assets. The most commonly used assets are 'icon' 'title' 'main image' and 'CTA button', etc.

For 'main image' asset, both image & video formats can be applied. Publishers can customize the native assets to make the ads look like part of the contents.

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EMAIL : exelbid@motiv-i.com | CALL : 02-6959-2721

CEO: JAY YANG
DATA PROTECTION OFFICER: SEUNGBUM KIM

BUSINESS REGISTRATION NO.: 212-86-09248
DIGITAL MARKETING BUSINESS
REGISTRATION NO.:2019-서울강남-00035[LINK]

ADDRESS: 13F, 132, TEHERAN-RO, GANGNAM-GU,
SEOUL, REPUBLIC OF KOREA
EMAIL : exelbid@motiv-i.com | CALL : 02-6959-2721

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